Health Guarantee – CRYSTAL BLUE GOLDEN RETRIEVERS HOME

At CRYSTAL BLUE GOLDEN RETRIEVERS HOME, your new puppy comes with a 2-year health guarantee, has been vet-checked, dewormed, and received up-to-date vaccinations. We ensure that all puppies are in good health and free from infections or contagious diseases at the time they go to their new homes. Additionally, we guarantee the puppy to be free from any life-threatening congenital defects for a full two years from birth. If the puppy passes away within this period due to a genetic condition inherited from the parents, a replacement will be provided under the terms below:

Terms & Condition

  1. Veterinary Check: The buyer must take the puppy to a licensed veterinarian within 5 days of delivery. The results must be shared with the seller via email or phone immediately. Failure to do so voids this guarantee.
  2. Routine Care: The buyer must provide regular preventative veterinary care, including annual checkups, vaccinations, and deworming, as recommended by a licensed vet.
  3. Congenital Defects: This guarantee covers fatal or life-altering congenital conditions for up to 2 years. If the puppy dies due to such a condition, an autopsy is required to confirm the cause. If confirmed as genetic, the puppy will be replaced.
  4. Hip Dysplasia: This condition is not covered, as all puppies are cleared by a vet before leaving and many hip issues can arise from external factors.
  5. Replacements Only: The guarantee covers replacements only, not refunds.
  6. Medical Expenses: All medical costs are the responsibility of the buyer. Owning a puppy includes ongoing veterinary care.
  7. Exclusions: Conditions such as Coccidia and Kennel Cough are common in puppies, especially when shipped, and are not covered. These are typically minor and resolve on their own.
  8. Defect Claims:
    • Must appear before the puppy turns 2 years old.
    • Seller must be notified within 3 business days after diagnosis.
    • Two independent veterinary reports must confirm the condition.
    • The puppy must be returned or euthanized with seller’s consent.
    • No cash refunds will be provided.
  9. Pet Quality: All puppies are sold as pet quality. We do not guarantee breeding capability or adult size.
  10. Return Policy: If a puppy must be returned, it must be in good condition (except for the health issue in question), and return shipping is at the buyer’s expense.
  11. Replacement Puppy: A replacement puppy will be of similar quality, chosen by mutual agreement. It may not be from the same parents.
  12. Non-Transferable: This guarantee applies only to the original buyer and is not transferable.
  13. Environmental Illnesses: Conditions influenced by external factors—such as allergies, thyroid disorders, mange, entropion, or autoimmune diseases—are not covered.
  14. Neglect or Poor Care: Any signs of neglect or improper care by the buyer will void this guarantee.
  15. Ongoing Care: The puppy must receive regular immunizations and veterinary checkups.
  16. Rehoming Agreement: The buyer agrees never to surrender the puppy to a shelter or rescue without first contacting the breeder. If unable to keep the puppy, the buyer should attempt to return the puppy to CRYSTAL BLUE GOLDEN RETRIEVERS HOME to help find a suitable home.
  17. Contract Terms: This guarantee becomes void if any of the terms are violated.
  18. Acknowledgement: By purchasing a puppy, the buyer confirms they fully understand and agree to this contract, which is governed by the laws of the respective state.